Cancellation policy
Cancellation Policy
Last updated: May 7, 2026
Some items in our store may be offered to you as a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet available for download. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled and the download has been made available to you, then you can't cancel the order, but you can request a full or partial refund.
See our for more details on refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.
Questions
Questions about this Cancellation Policy can be sent to:
PRODBYCAMM, LLC
240-997-6234
201 Tobias Run, Middletown, MD 21769